Donna is the epitome of passion and high energy. We worked together to install a major Sales Management process across the Retail system of our Bank. It involved training and coaching over a thousand Retail employees in a very detailed process to improve sales in our Bank branches. Within a year, Sales had doubled our sales results and the Sales Management system was the standard operating procedure at every level of the Bank’s Retail Group. Donna has the unique ability to to communicate effectively at all levels of the organization. She takes initiative and speaks up when management needs to hear “bad news”. She was a very valuable member of our Sales Management Staff. I would welcome the chance to work with her again.Bill Ginther
Donna S. Highfill has spent her career creating change opportunities that improve performance!! She understands that it’s people who make changes succeed or fail. Therefore, she defines and builds customized strategies and tactics based on the culture of the company. Her natural ability to connect with people (all levels) and move them forward is amazing!Donna’s integrity, professionalism, passion, creativity, energy and competitive spirit are assets any company would appreciate as a partner in “positive change”!!
Donna, I thank you for our partnership each and every day!!
Carol Glass
In the field of training and sales performance management you will find no one better than Donna Highfill. Based on a deep understanding of our needs, Donna assembled a sales team for LFG, designed and executed training plans, and personally developed each member of the sales force. From a standing start, Donna brought the team to life which signed 82 new corporate customers in its first year.Neil Singer
Donna is a true thought leader who has added considerable value in every engagement where I have worked with her. She is innovative, creative, always well informed, and is consistently on the leading edge in designing programs that lead to quantifiable positive results/performance improvement.Donna’s knowledge, positive personality, sense of humor and practical experience are an unbeatable combination.
I would not hesitate to recommend Donna for any company that needs to implement change or institute new ways of improving sales or improving the customer experience.Bill Thornton